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By Michael J. Marquardt

Dozens of up to date and new case stories exhibit the platforms studying association version in motion and illustrate how 5 unique subsystems--learning, association, humans, wisdom, and technology--support one another to augment the standard and impression of studying.

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Know-how workers with greater mobility and choices force an organization to empower them so that they can be more productive. Customer expectations and options require companies to continually learn new ways to create customer delight. The power of the computer and telecommunications erases distance and time as it facilitates information flow. Rapid and ongoing changes in the skills required of workers compel them to be continuous learners who do not have the luxury of waiting to be trained. The organization that is able to capture all these forces and systematically synergize them will be the one to advance up the evolutionary ladder to the next stage of organizational life—the learning organization.

With all these challenges and potential benefits to the organization, it was just a matter of time before the new species of learning organization arrived (Easterby-Smith, Burgogne, and Aranjo, 1999). To obtain and sustain a competitive advantage in this new world, companies realized that they would have to evolve a higher form of learning capability that enables them to learn better and faster from their successes and failures. They would have to continuously transform themselves into organizations in which everyone, groups and individuals, could increase their adaptive and productive capabilities by quantum leaps.

Storage refers to the coding and preservation of the organization’s valued knowledge for easy access by any staff member, at any time, and from any place. Analysis and data mining involves techniques for analyzing data as well as for reconstructing, validating, and inventorying this critical resource. Mining enables organizations to find meaning in their data. Transfer and dissemination is the mechanical, electronic, and interpersonal movement of information and knowledge, both intentionally and unintentionally, throughout the organization Application and validation covers the use and assessment of knowledge by members of the organization.

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