Download e-book for iPad: Facilitating with Ease!: Core Skills for Facilitators, Team by Ingrid Bens


By Ingrid Bens

"Facilitating comfortably! "offers the fundamentals on operating efficient conferences with self belief and contains the knowledge had to teach others to develop into expert facilitators in addition. choked with dozens of workouts, surveys, and checklists that may be used to remodel a person into a good facilitator, this revised variation covers new themes equivalent to: Why and while leaders may still facilitate and the way to regulate neutrality, variety, globalization, new applied sciences, and worker engagement. whilst leaders may still facilitate and while others should still do it sharing facilitation with others. This re-creation additionally contains assembly layout template, surveys, and questionnaires. compliment for "Facilitating with Ease!"

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Additional info for Facilitating with Ease!: Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers

Sample text

Level 3 Skilled at managing conflict and making immediate interventions; able to deal with resistance and personal attacks; making design changes on the spot; sizing up a group and using the right strategies for its developmental stage; managing survey feedback exercises; able to design and conduct interviews and focus groups; design and implement surveys; consolidating ideas from a mass of information into coherent summaries. Level 4 Design and implement process interventions in response to complex organizational issues; use tools to promote process improvement, customer intimacy and overall organizational effectiveness; able to support teams in the various stages of team development.

DO Flip charts are essential for recording member ideas. These dos and don’ts are as relevant to electronic recording devices as they are to paper flip charts. 18 DON’T Write down exactly what members say. While their comments have to be edited somewhat, always use their key words. Check to make sure that what is written captures the meaning expressed. Write down your personal interpretation of things. These are their notes. ” Use verbs and make phrases fairly complete. ” Always be sure the flip chart can convey meaning, even to someone who was not at the meeting.

This can be done by providing the members with a written summary of the assessment notes or by writing key points on a flip chart and reviewing them briefly at the start of the session. If possible, share this feedback before the meeting agenda is presented. If you’ve done a good job, the design of the meeting should sound like it flows directly from the information gathered. This includes identifying the objectives of the session and writing an agenda with detailed process notes. Refer to page 185 for examples of process notes.

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