Knowledge Management and Organizational Learning - download pdf or read online
By William R. King (auth.), William R. King (eds.)
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Additional resources for Knowledge Management and Organizational Learning
Motivation, knowledge transfer, and organizational forms. Organization Science 11: 538–550. D. 2005. Drivers of knowledge management in the corporate environment. International Journal of Information Management 25: 193–202. Polanyi, M. 1966. The tacit dimension. Garden City, NY: Doubleday. Quirke, B. 2001. Defining the value of knowledge management. Knowledge Management Review 4: 8. P. T. Austin. 1997. Understanding and managing cynicism about organizational change. Academy of Management Executive 11: 48.
If the employee does not know exactly how he is performing the procedure, he will not be able to refute the codification. Perhaps there is a step in the process that the employee has always done, but never gave it much thought. He may not even realize he is performing the step. However, that very step may make the difference in a perfect product and one with flaws. If the employee does not know the step is needed and is missing from the codified process, he will not be able to correct the document.
Canadian Manager 26: 11. Smith, C. 2001. Leveraging knowledge at American Management Systems. Best Practice Measurement Strategies 1: 10. K. 2001. The resource-based view and marketing: The role of market-based assets in gaining competitive advantage. Journal of Management 27: 777–802. Stenmark, D. 2001. Leveraging tacit organizational knowledge. Journal of Management Information Systems 17: 9. R. M. Umble. 2003. Enterprise resource planning: implementation procedures and critical success factors.