We have been extremely happy and impressed with the service provided by H2O. Your people are quick to respond, confident and capable. We have rarely had an issue that has gone on longer than one call/interaction. Your pricing is fair and the advice and recommendations we have received over the years have always been best value and appropriate for our needs and budget – or lack thereof!
Draycott Nursing changed its IT providers due to the company growing and losing the “personal” touch with its clients, not to mention the increase in cost. When researching for a new provider I invited 4 different companies in to discuss our IT needs and H2O was by far the provider of choice.
Not only did Draycott Nursing feel that you were genuinely interested in how you could support us, you went above and beyond by offering us advice and guidance on our current IT system and even supported us on what to ask the other persons tendering for the contract.
Your team are always very professional, friendly and quick to respond to any queries or issues Draycott Nursing might be experiencing. They always try and explain things in laymen terms and will do further research to support the office team on IT queries that might not actually fully be an IT support remit.
I would like to take this opportunity to thank you and your team for the professional and high service we receive on a daily basis and I would not hesitate in recommending H2O to anyone who are considering using your services.
As the lucky person to have been made responsible for our IT systems over the years, I have spent many a weekend overcoming problems created by numerous so-called “IT specialists”.The problem had always seemed to be finding someone who really knew what they were talking about and genuinely wanted to help us use our IT to improve our business. Finally, after a particularly fraught month, I had the absolute pleasure of being introduced to H2o Networks, an IT company who don’t waste my time telling me how much they know or trying to blind me with jargon, but just on and do the job. You are a truly dedicated team, a rare find, who in addition to keeping our systems working efficiently, continually endeavour to improve our operation with the use of ever developing IT systems.
I wanted to say how impressed I have been with the speed, efficiency of H2o, including all the staff members whose amazing up to date knowledge has contributed to the smooth running of our network. This is a vast improvement and to be frank puts H2o in another league compared with our previous IT arrangement.
H2o Networks truly appreciates and understands what is needed for a business to be productive. We always appreciate and respect the level of personal and professional dialogue with H2o Networks staff. This provides us with a sense of trust and confidence. Their work demonstrates the highest quality and expertise, and we are confident that any computer problem no matter how big or small can and will be solved. “
We outsourced our IT support to H2O Networks in 2015 and since then our business has grown significantly. H2O has been with us throughout this journey taking ownership and responsibility for all our ICT throughout the Company.
Like most sectors, the important thing for care Homes is that our IT simply works without fuss or intervention by the end user. I have been surprised at the close support that we have been afforded by H2O throughout ours and their growth. I would have no hesitation in recommending H2O.
I am sorry that its taken me this long to get back to you, I have a list so long of jobs to do you would not believe. I wanted to thank you for the work you did for me when I could not open the documents I had been working on for over a month. I am so sorry that I went home and left you to it, at that point I was having a meltdown as the documents are critical for CQC.
To be honest I did not know what you were talking about, I am hopeless with technology. You will never know how much stress, working hours you saved me and for that I am very grateful. I did tell Jacob how wonderful you are but in case he did not pass it on to you Thank you.
A Company We Feel Very Comfortable Working With.
I have known Adam for many years and have always valued his advice when dealing with IT so H2o was the obvious choice when moving office. From the initial setup to a new server and cloud email we are now being able to access our work emails and files 24/7 which has been a game changer for our busy team. Adam and his team are very friendly, have custom tailored service, keen to help us improve and maintain our IT. H2o is a company we feel very comfortable working with and would not hesitate to recommend anyone that needs professional IT. Give them a go! You won’t be disappointed.
We switched to H2o from our previous provider failed to recover some critical information. They said when we bought a new backup system that everything would be backed-up. This was not the case but H2o on the first visit managed to restore all the information. In the last 5 years we have worked with H2o, we have come to expect the wow service and trust them with every aspect of our IT. We know that they will respond quickly and will do whatever is needed to fix our problems. We especially love how they will take the extra time with us, just to answer questions and explain our concerns. Having a relationship with H2o has allowed us to get on with work rather than focus on technology. “
You could say that I am up against deadlines most of the time and I need an IT company that understands my need to sort things out quickly. I don’t have time to hang on the phone or wait for a call back. The fact that H2o are available, helpful and keep me up and running is the main reason I use them. Anyone that is undecided on who to use, choose H2o Networks for their knowledge and response, it saves me so much time and headache.
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